Privacy Policy



Protecting your privacy

In certain circumstances, the Company may control and process your personal data. The Company is committed to protecting the privacy and security of our customers and website visitors. If you have any questions about how the Company protects your privacy, please contact the Company on the details below.

Personal data

The Company controls and/or processes your personal data, including, but not limited to, the following personal data/categories of personal data:-

Name and contact information (including billing address, delivery address, e-mail address, contact telephone numbers). This information is a requirement for us to deliver goods and services to you when you make an enquiry or place an order. The Company may use this information to contact you regarding an enquiry or order you place. The Company may also use this information to provide information about products or services that may interest you, if you have provided your consent.
Date of birth, age and gender. The Company may require proof that you are over the age of 18, and if will ask for such proof if it is necessary to do so.
Payment information. To place an order or engage services, you will be required to provide the Company with your payment information. The Company may utilise the services of a 3rd party provider (such as WorldPay or Paypal) to handle all payments and refunds.
Contact history. When you contact us, for example by email or telephone (including mobile telephone), we retain details of our communications. We may use this data to provide you with service and support. We may also use this data to train our staff.
Registration and password details.
Information from your computer or device. When you browse the Company’s website, information is sent to the Company which includes your IP address, what pages you have visited, your device and operating system type and internet browser details. Your IP address may give information about your location. This data is used for analytical information to help us improve the Company’s website, and so service levels can be monitored and maintained or improved. The information we store can also be used to help prevent fraud.

The Company will only collect, process, use, share and store your personal information where satisfied that there is an appropriate legal basis to do this. This may be because:

  • ·         Your personal information is needed to perform a contract or take steps to enter into a contract with you.
  • ·         The Company needs to use your personal information for its legitimate interest as a commercial organisation.
  • ·         The Company needs to use your personal information to comply with a relevant legal or regulatory obligation.
  • ·         You have consented to the Company using your personal information for a particular activity. By making offer to purchase Goods you consent to the information you provide to the Company being processed for any of the above purposes.

The Company’s policy is to retain personal data for 7 years.

Sharing your information

The Company does not, and will not, sell any of your personal data to any third party unless required by law. However, as an essential part of the service provided, the Company may share your data with companies that do things to get your purchases to you, including third party suppliers, banks and payment service providers (to provide payment for your order), third parties who help the Company manage its business and deliver products and services (including eBay, Amazon and other marketplaces), warehouses (to pack and dispatch your order), delivery companies, manufacturers (or their representatives) in respect of defects/recalls and warranties, governments, government organisations/agencies, border control agencies, regulators, law enforcement and others as permitted or required by law.

Mailing lists

On subscribing to the Company’s mailing list, the Company will send you information by email about products, and special offers that are available. You can contact the Company at any time and request to be removed from the mailing list. Removal from the mailing list is usually instant, however if an email is scheduled to be sent you might receive one more while your request is being processed.

If you unsubscribe from the mailing list, messages about your orders (such as confirmation emails) and other essential service communications will continue.

The Company may choose to use an email marketing system that provides email marketing services. This will be considered as a third party data processor. Your email address will be provided to that third party.

Automated processing

Automated decision-making takes place when an electronic system uses personal information to make a decision without human intervention. The Company does not envisage that any decisions will be taken using automated means.

Your rights

You have the following rights relating to your personal information:

  • The right to be informed about how your personal information is being used 
  • The right to access the personal information we hold about you
  • The right to request the correction of inaccurate personal information we hold about you.
  • The right to request that the Company deletes your data, or stop processing it or collecting it, in some circumstances.
  • The right to stop direct marketing messages, and to withdraw consent for other consent-based processing at any time.
  • The right to request that the Company transfers or ports elements of your data either to you or another service provider.
  • The right to complain to the data protection commissioner (and rights of appeal in this regard).

Further information can be obtained from the Office of the Data Protection Commissioner, at

If you want to exercise your rights, have a complaint, or just have questions, please contact the Company.

Changes to how we protect your privacy

The Company reserves its right to make amendments to this notice from time to time. Please check for updates periodically.


The Company use cookies on its website. Cookies are small text files stored by your web browser and used to improve your web browsing experience by providing personalised features. The Company utilises cookies to enable systems to provide important features as you browse on our site. The cookies do not store personal information such as name, address, telephone number or email address. Because cookies are used throughout the website, disabling them may prevent you from using certain parts of the site. The information these cookies collect will not personally identify you, and they cannot track your browsing activity on other websites.

Contact us

If you have any questions about this notice or want to exercise any of your rights as set out above, please contact the Company at

If you prefer to write to us, please address your letter to Shop Offshore Ltd, Duques Garage, Rue Des landes, Forest, Guernsey, GY80DP.


Cookie Information

What are cookies?

Cookies are small text files that can be stored on your computer or mobile device when you visit a website. These files are typically used to hold your user preferences, to store important data as you browse the website (such as the contents of your shopping cart), or to find out if you have browsed the website before.

As these files can only store small amounts of data there is nothing dangerous about the files themselves, but some companies may use the information to track what other websites you have visited or to build a profile of your online behaviour. do not involve themselves in these activities.

What cookies does use and why?, like most e-commerce websites, uses a variety of cookies to help ensure that our website functions correctly and to provide information on how to improve our pages and marketing. Our use of cookies can be broken down into three main categories:

Functional - The majority of cookies we use are designed to make sure our website operates properly and to enhance our customers' experience.

We use cookies to keep track of preferences that you have set so that they are applied on the pages you visit, to remember the contents of your shopping cart or whether you are logged in as you browse the website, and to record the items that you have placed in your wish-list so that you can refer back to them.

Advertising - Cookies are used to track the performance of our online advertising campaigns through Google, Bing and their partners. They give us information about how many people have bought from us after interacting with one of our adverts. This helps us to keep our adverts informative and relevant to our customers. All the information collected is anonymous and no personal data is recorded.

We also use cookies to provide a remarketing service through Google Adwords, which allows us to advertise specifically to internet users that have previously visited our website, and to highlight products and services that we believe may be of interest to them. This advertising method allows us to show adverts to users with different interests and demographics based on the information that Google provide. You can view, edit and remove the information associated within this remarketing cookie by visiting Google's Ads Preferences Manager. If you would rather opt out from seeing our remarketing adverts, you can use the previous link or adjust your internet browser's cookie settings.

Website Analytics - We also use cookies to help analyse how our visitors in general interact with our website. This gives us information such as how many people visited our pages, how many visitors have been to our website previously, which links people have clicked most often on our pages, etc. This helps us to identify problems with our pages and advise on improvements that can be made to make them easier to use. All the information collected is anonymous and no personal data is recorded.

How can cookies be managed or disabled?

You can easily change the way cookies are handled on your computer by adjusting the cookie settings within your internet browser. It is possible to manage which websites are allowed to create cookies on your computer as well as view or delete cookies that have already been stored.

There are many different internet browsers so we aren't able to give instructions on how to change the privacy and cookie settings in all of them, but we've provided links to the websites of the most popular browsers below. Please note: Blocking all cookies from will prevent the Shopping Cart from functioning correctly and you will be unable to place an order through the website. You can still place an order over the phone with our Customer Service team.

Microsoft Edge -

Microsoft Internet Explorer 9-11 -

Google Chrome -

Mozilla Firefox -

Apple Safari -